Returns & Exchanges
At MUD, we want you to be completely satisfied with your purchase. If your new fashion piece isn't the perfect fit, you can return or exchange any unworn item within 30 days of delivery.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
Prepare the Package
Securely pack your items in their original packaging with all tags attached to ensure they are protected during transit.
Affix the Label
Download and print the prepaid shipping label provided by our portal and attach it clearly to the outside of your package.
Drop Off and Track
Leave your package at any authorized carrier location and keep your tracking number handy while we process your refund or replacement.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing